You can select one of the following choices:
Pillar Properties Letting and Management Service consist of the following services:
In addition to Pillar Properties Lettings and Management Service the (Premier Service) also consists of the following services:
Pillar Properties Letting and Rent Collection Service consist of the following services:
Pillar Properties LET only service consists of the following services:
We visit your property and advise you as to the rent you could charge, any improvements you could make to the property to enhance its desirability. We also discuss with you all the legal aspects of letting your property. We can also advise if any works need to be carried out and provide build/interior estimates for this.
Your property will be showcased on zoopla.co.uk, spareroom.co.uk, onthemarket.com and pillar.properties. You may find the property is advertised on a plethora of other free sites.
We will accompany potential tenants around your property, highlighting all the best features enabling us to let your property as quickly as possible, minimising any void time and hence saving you time and money. (We conduct viewings 7 days a week and late weekday evenings). Please note: There may be times when we are unable to accompany a viewing, we will of course discuss with you and alternative options. We will not under any circumstances release keys to the potential tenants.
We will undertake a comprehensive ‘In-House’ assessment of any potential tenant(s) interested in renting your property. (Inventory Clerk will incur additional charges)
We will also negotiate the terms of the tenancy between yourself and the tenant(s).
We will collect rent on your behalf in accordance with the terms of the agency agreement. If the rent has not been paid 14 days after it falls due we will notify you at the earliest possible opportunity and will attempt to obtain payment from the tenants by means of telephone calls and written notices. We will also offer advice regarding legal proceedings for the recovery of the rent and repossession of the property where appropriate. We cannot be held responsible if the tenant(s) fail to pay his/her contractual rent.
We will obtain and hold as stakeholder a deposit from the tenant(s) against unpaid rent or bills, dilapidations and any other costs or losses incurred as a result of any breach of the terms of the tenancy agreement by the tenant.
We will forward the balance of rents received less our allowable fees and expenses to you or your nominated bank account.
The aim of this report is to keep you informed of the activities we carry out on your behalf.
We will prepare and submit to you an up-to-date Landlord report with each statement/invoice (advising you of the payments we are making to you). We will send you a copy of the management report at least every 35 days, even if there are no funds to transfer to you.
For you and your tenants’ benefit we require a set of keys in order to be able to manage your property effectively. These will be held in our secure system and made available to our approved suppliers or any other party authorised by you.
Activities relating to the arrangements and administration of insurance are governed by the Financial Services and Markets Act 2000. As a result insurance companies will only accept claims reported to and submitted to them by you the insured.
We will assist you in the process and provide you with the information that you need in order to make a claim. We will obtain estimates for repairing the damage which can be supplied to the insurers. We will arrange any remedial work once you have agreed this with the insurance company and upon your instructions. Where we are instructed to assist with an insurance claim on your behalf we will charge an administration fee of 10% plus VAT on the total value of the claim.
From 1st October 2008 you need to provide a certificate to any prospective tenant. As a minimum, this should be when prospective tenants are first given written information about a dwelling or are arranging to view it and before any rental contract is entered into.
If you do not have a valid Energy Performance Certificate including the recommendation report we will arrange for an energy inspection (for an additional fee) and the issue of an Energy Performance Certificate including the recommendation report.
Our management service does not include the supervision of the property when it is NOT let. During this time you can instruct us to make specific visits. A charge of £30 plus VAT (£36.00) is levied for this service per visit.
We will continue to manage the property during the void periods for a fee of £50 plus VAT (£60.00) per month. We cannot be held liable for any loss and/or damage arising from fire, flood or theft. If you 'The Landlord' require supplies to be turned off or disconnected during this period, we must receive your instructions in writing and will arrange for the required contractor to attend at your expense. You are also advised to contact your insurance company should the property be empty for longer than thirty days.
We will undertake two inspections of the property each year. Our management will also include investigation of defects that come to our notice.
These inspections and/or investigation of defects can only provide a superficial examination and are not intended to be a structural survey or inventory check. We cannot accept responsibility for hidden or latent defects.
If we attend the property on your behalf due to you instructing a contractor or we have to use a contractor to attend the property who is unable to collect keys from our office or is unable to give a specific time of call we will charge a waiting fee of £25 plus VAT (£30.00) per hour or part thereof.
We will, unless otherwise instructed, draw up an inventory of your property’s fixtures, fittings and contents and compile a check- in report at the start of each tenancy and check out at the termination of the tenancy.
Properties that look their best let quicker and achieve higher rents. To this end and by demand Pillar Properties can offer you the services of ‘FINISHING TOUCHES’, which has been designed to help you achieve the maximum return on your investment.
Please ask a Pillar Properties representative for further details.
The gas Safety (installation and use) Regulations 1998 stipulate that all gas appliances must be inspected annually by a Gas Safe registered engineer. A valid gas safety record must be issued each time and updated every twelve months. Non – compliance is a criminal offence with serious penalties.
We will appoint a Gas Safe registered engineer to inspect all gas appliances and their installations and carry out any remedial works where necessary. The cost incurred will be debited from your account.
The Electrical Equipment (Safety) Regulations 1994 require that all electrical equipment including wiring is safe. A portable appliance test (or more detailed full electrical inspection, if necessary) should be carried out regularly and all electrical testing must be conducted by a qualified and registered engineer. We will appoint an appropriate registered engineer to make the necessary checks and carry out a remedial works where necessary. The cost incurred will be debited from your account.
We will deal with all day to day enquiries from your tenant(s), resolving any queries and problems as quickly as possible. A tenant who is happy will stay longer, helping to avoid any void periods.
We are of course also available to help you with any enquiries or problems you may want resolving as quickly and efficiently as possible.
On your behalf and where brought to our attention, we will attend to the day to day minor repairs and maintenance of the property and its contents up to the value of £200 without reference to you (or other amount to be agreed in writing), providing we are holding sufficient funds.
When requested, we will obtain estimates for your consideration for works likely to cost more than £200 and submit them to you for your approval before the start of the work. However, if this is not possible, in an emergency and where we consider it necessary, we will arrange for the work to be completed without consultation to protect your interests. We will advise you of the costs as a soon as practical thereafter.
To enable us to meet any expenditure on your behalf, we require a minimum float of £200 (or other amount to be agreed in writing). Please note that we cannot undertake to meet any outgoings beyond the funds available in your account with us.
All work instructed on your behalf be it with your consent or imposed on us due to any statutory obligation or in an emergency, we have full authority to act in your best interests and you will be responsible for meeting all invoices. If there are insufficient funds within your account with us, we may provide your contact details to the supplier/contractor so that they can apply to you for payment.
We will contact both you as Landlord and your tenant(s) before the end of the tenancy and should you both wish to extend the tenancy we will negotiate on your behalf an extension to the tenancy.
We will also draw up a 'Tenancy Agreement' for the renewal of the tenancy and signature by both parties.
As long as you can supply to us the names of the relevant utility companies, on your behalf we will notify your existing service providers and the local authority of the tenants’ liability for the payment of the services and council tax during the term of the tenancy.
At the end of the tenancy we will contact the service providers and either request transfer of services back to you or transfer of services to a new tenant.
Please note: We cannot be held liable if for any reason services are disconnected or are not transferred by the service providers.