Extremely happy with Pillar properties!
It was my first time in the UK (and Reading) starting Jan 2019 and I was fortunate enough to have found Pillar properties. After just 3 or 4 viewings, I finalised a quality ensuite room that I was extremely happy with, thanks to Sam Guze from Pillar - he understood what I needed to a T and showed me rooms accordingly. For the next one and half years while my tenancy was being managed by them, I saw how professional, punctual and helpful they were. I especially want to call out Sam Guze who went out of his way - at least thrice as far as I can remember - to help resolve difficult situations for me. Way to go, guys and all the very best!
Pillar proprieties has been always helpful and available for any tope of inquiry from my side. Especially Sam who managed to help me arranging virtual meetings to show available properties and sending the most crucial documents in very short period of time, my move form other country to UK went very smoothly thanks to him and his team. Pilar proprieties - very recomendable.
Pillar properties really managed to help me out when I needed a house share. As a young professional, they understood my requirements and matched me with a great house with some nice people. In particular, Sam Guze was a great help throughout and would be on call 24/7 should you have any questions or queries.
Joe Sissons
I couldn’t recommend Pillar enough, I rented two properties for over 2 years with them. Sam was always super helpful and quick to respond to any issues even at weekend and in the evenings.
Definitely recommend for anyone looking for a shared professional house.
Annie Ackroyd
I found them very helpfull and kind.Especially agent Sam Guz ?s very kind person.I strongly advise the agency and the room.Thanks for everything.
TA
Very friendly and helpful staff who work for Pillar Properties, especially Sam who was able to assist with my enquiries and a efficient check into the property. Thanks again, I am in love with my new home!
Laura Campbell
I found them very helpful and professional. I would highly recommend Sam Guze and Pillar Properties. Would definitely rent from this company again!
Sinclair Simons
The room was lovely, no issues at all and Pillar were always at the end of the phone with extremely friendly staff!
Tenant
Nice a good agency!!
For me, it's the first good agency.
Very friendly and they response immediately on the email.
Thank you, guy's!
Alina Alina
Very helpful, professional. Apartments were immaculate and done to very good standard. Sam was very patient with all my indecision in choosing the right place! I would highly recommend Pillar Agency.
Sharon
I found no issues with Pillar Properties in over 2 and a half years of experience with them. Did not feel the need to move once and would still be living at the same property had I not jumped on the property ladder.
They were responsive to any issues with the property and adaptive to changes in circumstances. Seemingly small team, but they cover a lot of ground!
Very happy with the service & would recommend to all.
Kieran Tailor
When I first moved to Reading, I was looking for a clean and high standard room to live in. Pillar Properties had the right accommodation for me. Their properties are finished to a high standard and equipped with everything you need to live comfortably. Throughout my 8 months with Pillar, I can say that the team has always been responsive and helpful. Communication has been excellent. I have been supported and informed throughout the tenancy. All maintenance issues were fixed promptly.
Thank you to the Pillar Properties Team!
Abdel
When I first moved to Reading, Pillar Properties had the right accommodation for me. Their properties are finished to a high standard and equipped with everything you need to live comfortably without worries. After more than 3 years, I can say that the team has always been responsive and helpful. Communication has been excellent. I have been supported and informed throughout the tenancy. Any problems are resolved and all the maintenance issues are fixed promptly. There is also an app that makes viewing your receipts and reporting maintenance issues easier than ever. Thanks Pillar Properties!
Wishing you and the rest of the team all the best.
Sara
"Pillar Properties provide a home not just a room"
I have rented from Pillar Properties for nearly two years and its been an absolute pleasure. Justin and the team are very welcoming and any queries are quickly answered through the online portal. Regular cleaners and gardeners mean that the house is always maintained to a high standard and their home comfort touches add personality to the rooms.
Pillar Properties are a friendly, professional letting agency and I wouldn’t hesitate to recommend them to a friend.
Tenant
This is for your record that your team member, Sam Guze, has provided me with the best quality service in the shortest time possible, during Easter Sunday and COVID-19 situation.
I am highly impressed with Sam as he holds amazing skills such as eloquent communication, quick understanding of client needs, and speedy response. I was also kept fully informed while he was taking further actions from his side.
He went above and beyond my expectations.
Due to such a wonderful experience, I now have a great trust in your business and will suggest your name to my friends and family, which might help you to attain more business. This credit must go to Sam Guze as I think he is an asset to your business.
I hope his talent and dedication for work will be recognized and appreciated.
Kind regards,
Vishal Sharma
Just a quick note for the good service provided by your team. The response was excellent, communication was brilliant all throughout and the agent Sam Guze was very professional from start to finish. Will be recommending a few colleagues at work looking to relocate after the current climate. To your team - keep up the good work.
Tenant
Pillar Properties have always been very attentive; from the beginning when I was looking at potential properties and throughout my tenancy. Mr Guze has always been a phone call away, ready to help.
He took on board the requirements I had for my property search and personally selected a number of suitable choices, which he was able to show me around all in one day. He was able to answer all my questions as he had management of my enquiry from the start. Mr Guze has a very relaxed demeanour when viewing properties which I felt helped me to make the right choice without any pressure. He has offered continuous support with management of the property in a polite and timely fashion. I would recommend a viewing with Pillar Properties.
Tenant
My name is Sara and i am living at Vastern road.
Just wanted to say how helpful Sam was today following faulty connection and appliances not working. After I called he managed to be at the house in less than 10 mins and made sure the issue was fixed before leaving. Issue was fixed in less than half an hour!!! So thanks Sam.
Tenant
Thank you very much for coming to help me get into the house tonight and exchange my key for an operational one and resolving all issues. I really appreciate it as I would have been left on the street otherwise and Sam - you were absolutely amazing, and as always polite and helpful and an absolute gentleman.
It really makes a difference to have a caring agent who goes out of their way to look after and help people.
Tenant
Good afternoon and many thanks for all your support till date.
Just thought to write down few words in order to express my gratitude towards the Pillar properties team who made my stay cool and comfortable during my 1 Year in Reading (UK).
Pillar properties support team members were great in terms of service from day 1 and in total offered a very satisfying service throughout. The communication was always very clear, the property was always looked after and there were no unnecessary interference or queries. The house members were good and always respected each other privacy and comfort.
Calling out Sam's name in particular, he was always helpful, proactive and practical when it came to dealing with queries and concerns.
Once again - My sincere THANKS to the entire team and Sam in particular!
All the very best!
Tenant
At my time with Pillar Properties I received excellent service. Pillar Properties has provided an outstanding service by dealing matters in a very friendly and professional manner, within a timely fashion. Thank you all, especially Justin and David, you have been very helpfull, attentive and informative !!!
Caroline Chiaradia