Testimonials

Justin and Ivan have been exceptional…

Justin and Ivan have been exceptional throughout my year long tenancy. Prompt to sort any maintenance issues and were professional and kind people to rent with.

The process to move in was very simple with a holding deposit, and reasonable flexibility with the move in process.

The team work hard to make sure the experience is as good as possible.

I just want to thank Sam and Ivan

I just want to thank Sam and Ivan for being so professional and efficient when I left my home keys inside my locker at work and in just a few minutes, and thanks to their prompt response and outstanding synchronisation, they arrived at the property and opened the doors for me. Thank you so much!

Really helpful estate agent

The customer service given by the estate agent, Sam, was exceptional. He went above and beyond to answer all my queries and help in many other ways, while being very professional and kind.

Thank you again for all your help, Sam.

Would recommend

I had an excellent experience with Pillar Properties! Sam was so helpful during the viewings and went out of his way to recommend other properties that I might be interested in. This resulted in me signing the contract for one the properties he recommended. During the whole renting process, Justin and Lyn were so efficient with organising the contract and other supporting documents that I was able to move in within three weeks of signing the contract. The whole team were so helpful with answering any queries and you could tell they were really invested in their tenants. I can't recommend Pillar Properties enough, especially if you're after a quick and easy renting process.

So far so great

My experience so far has been great. Sam was very helpful when showing me around the properties, and even rearranged his day in order to ensure I was able to see everything I wanted. The properties are fantastic quality and good value for money. Would recommend.

Would recommend these guys!

I found myself needing somewhere to live during the start of the pandemic. These guys were so great at getting me moved in so quickly!

The property I lived in was one of nicest houses I have lived in, clean and very new looking. Overall good letting agents! They always sort out any issues very quickly, I would use them again in the future.

My experience with Pillar Properties

My experience with Pillar Properties was excellent! They were always willing to help me and they were very nice to me at all times. Even though, I wasn’t able to move into one of the properties, the process was very simple and the properties seemed very nice and clean. I will use their services again if I come back.

Great team

Great team. Very responsive, agile and trustworthy.

Had a hassle free experience as a tenant

Everyone at Pillar was very friendly (specially Sam), and they were always happy to help you out. Highly recommended.

Thanks Team Pillar Properties!

I was searching quite last minute for a place to rent in Reading. Sam Guze was very helpful and professional. He showed me some options on the day I arrived in Reading, and thanks to him, I could move into my place very fast. I appreciated how the tenants were screened before moving in, since this allowed us to live in a nice, quite place, surrounded by other hard working professionals.

Any mainenance issues I reported were dealt with immediately thanks to Justin.

My colleague who just moved to Reading is now renting from Pillar Properties too, because I recommended them, and I would rent from them again if work requires me to move to Reading again. Thank you.

Thanks Team Pillar Properties!

I was searching quite last minute for a place to rent in Reading. Sam Guze was very helpful and professional. He showed me some options on the day I arrived in Reading, and thanks to him, I could move into my place very fast. I appreciated how the tenants were screened before moving in, since this allowed us to live in a nice, quite place, surrounded by other hard working professionals.

Any maintenance issues I reported were dealt with immediately thanks to Justin.

My colleague who just moved to Reading is now renting from Pillar Properties too, because I recommended them, and I would rent from them again if work requires me to move to Reading again. Thank you.

Fantastic Team

I’m currently living in one of there properties and have been here for just 1 month. During this time I can not fault the team, they have all been so helpful. I first met Ivan who showed me around the property to which he was super patient with me as this was my first time moving out therefore had lots of questions, he explained everything to me and helped me out a lot. Lyn has also been fantastic with the moving process , paperwork and again helping me out with anything I was unsure with and replies to my emails within 48hrs. Justin who deals with maintenance issues resolved the problem within 24hrs, I sent an email late last night and he was here at lunchtime to fix it, he was chatty, friendly and once again very helpful. The whole team makes you feel reassured and they are all a great bunch of people who are always happy to help.

Great experience

Great experience, I had to move very quickly and Lyn was especially helpful getting all the paperwork done and telling me exactly what I had to do to speed it along! Sam and Ivan also both very lovely. Thank you!!!

Extremely happy with Pillar properties!

It was my first time in the UK (and Reading) starting Jan 2019 and I was fortunate enough to have found Pillar properties. After just 3 or 4 viewings, I finalised a quality ensuite room that I was extremely happy with, thanks to Sam Guze from Pillar - he understood what I needed to a T and showed me rooms accordingly. For the next one and half years while my tenancy was being managed by them, I saw how professional, punctual and helpful they were. I especially want to call out Sam Guze who went out of his way - at least thrice as far as I can remember - to help resolve difficult situations for me. Way to go, guys and all the very best!

Pillar proprieties has been always helpful and available for any tope of inquiry from my side. Especially Sam who managed to help me arranging virtual meetings to show available properties and sending the most crucial documents in very short period of time, my move form other country to UK went very smoothly thanks to him and his team. Pilar proprieties - very recomendable.

Pillar properties really managed to help me out when I needed a house share. As a young professional, they understood my requirements and matched me with a great house with some nice people. In particular, Sam Guze was a great help throughout and would be on call 24/7 should you have any questions or queries.

Joe Sissons

I couldn’t recommend Pillar enough, I rented two properties for over 2 years with them. Sam was always super helpful and quick to respond to any issues even at weekend and in the evenings.

Definitely recommend for anyone looking for a shared professional house.

Annie Ackroyd

I found them very helpfull and kind.Especially agent Sam Guz ?s very kind person.I strongly advise the agency and the room.Thanks for everything.

TA

Very friendly and helpful staff who work for Pillar Properties, especially Sam who was able to assist with my enquiries and a efficient check into the property. Thanks again, I am in love with my new home!

Laura Campbell

I found them very helpful and professional. I would highly recommend Sam Guze and Pillar Properties. Would definitely rent from this company again!

Sinclair Simons

The room was lovely, no issues at all and Pillar were always at the end of the phone with extremely friendly staff!

Tenant

Nice a good agency!!

For me, it's the first good agency.

Very friendly and they response immediately on the email.

Thank you, guy's!

Alina Alina

Very helpful, professional. Apartments were immaculate and done to very good standard. Sam was very patient with all my indecision in choosing the right place! I would highly recommend Pillar Agency.

Sharon

I found no issues with Pillar Properties in over 2 and a half years of experience with them. Did not feel the need to move once and would still be living at the same property had I not jumped on the property ladder.

They were responsive to any issues with the property and adaptive to changes in circumstances. Seemingly small team, but they cover a lot of ground!

Very happy with the service & would recommend to all.

Kieran Tailor

When I first moved to Reading, I was looking for a clean and high standard room to live in. Pillar Properties had the right accommodation for me. Their properties are finished to a high standard and equipped with everything you need to live comfortably. Throughout my 8 months with Pillar, I can say that the team has always been responsive and helpful. Communication has been excellent. I have been supported and informed throughout the tenancy. All maintenance issues were fixed promptly.

Thank you to the Pillar Properties Team!

Abdel

When I first moved to Reading, Pillar Properties had the right accommodation for me. Their properties are finished to a high standard and equipped with everything you need to live comfortably without worries. After more than 3 years, I can say that the team has always been responsive and helpful. Communication has been excellent. I have been supported and informed throughout the tenancy. Any problems are resolved and all the maintenance issues are fixed promptly. There is also an app that makes viewing your receipts and reporting maintenance issues easier than ever. Thanks Pillar Properties!

Wishing you and the rest of the team all the best.

Sara

"Pillar Properties provide a home not just a room"

I have rented from Pillar Properties for nearly two years and its been an absolute pleasure. Justin and the team are very welcoming and any queries are quickly answered through the online portal. Regular cleaners and gardeners mean that the house is always maintained to a high standard and their home comfort touches add personality to the rooms.

Pillar Properties are a friendly, professional letting agency and I wouldn’t hesitate to recommend them to a friend.

Tenant

This is for your record that your team member, Sam Guze, has provided me with the best quality service in the shortest time possible, during Easter Sunday and COVID-19 situation.

I am highly impressed with Sam as he holds amazing skills such as eloquent communication, quick understanding of client needs, and speedy response. I was also kept fully informed while he was taking further actions from his side.

He went above and beyond my expectations.

Due to such a wonderful experience, I now have a great trust in your business and will suggest your name to my friends and family, which might help you to attain more business. This credit must go to Sam Guze as I think he is an asset to your business.

I hope his talent and dedication for work will be recognized and appreciated.

Kind regards,

Vishal Sharma

Just a quick note for the good service provided by your team. The response was excellent, communication was brilliant all throughout and the agent Sam Guze was very professional from start to finish. Will be recommending a few colleagues at work looking to relocate after the current climate. To your team - keep up the good work.

Tenant

Pillar Properties have always been very attentive; from the beginning when I was looking at potential properties and throughout my tenancy. Mr Guze has always been a phone call away, ready to help.

He took on board the requirements I had for my property search and personally selected a number of suitable choices, which he was able to show me around all in one day. He was able to answer all my questions as he had management of my enquiry from the start. Mr Guze has a very relaxed demeanour when viewing properties which I felt helped me to make the right choice without any pressure. He has offered continuous support with management of the property in a polite and timely fashion. I would recommend a viewing with Pillar Properties.

Tenant

My name is Sara and i am living at Vastern road.

Just wanted to say how helpful Sam was today following faulty connection and appliances not working. After I called he managed to be at the house in less than 10 mins and made sure the issue was fixed before leaving. Issue was fixed in less than half an hour!!! So thanks Sam.

Tenant

Thank you very much for coming to help me get into the house tonight and exchange my key for an operational one and resolving all issues. I really appreciate it as I would have been left on the street otherwise and Sam - you were absolutely amazing, and as always polite and helpful and an absolute gentleman.

It really makes a difference to have a caring agent who goes out of their way to look after and help people.

Tenant

Good afternoon and many thanks for all your support till date.

Just thought to write down few words in order to express my gratitude towards the Pillar properties team who made my stay cool and comfortable during my 1 Year in Reading (UK).

Pillar properties support team members were great in terms of service from day 1 and in total offered a very satisfying service throughout. The communication was always very clear, the property was always looked after and there were no unnecessary interference or queries. The house members were good and always respected each other privacy and comfort.

Calling out Sam's name in particular, he was always helpful, proactive and practical when it came to dealing with queries and concerns.

Once again - My sincere THANKS to the entire team and Sam in particular!

All the very best!

Tenant

At my time with Pillar Properties I received excellent service. Pillar Properties has provided an outstanding service by dealing matters in a very friendly and professional manner, within a timely fashion. Thank you all, especially Justin and David, you have been very helpfull, attentive and informative !!!

Caroline Chiaradia